DELIVERY + RETURNS

DELIVERY

We aim to dispatch your items within 48hours of your order being placed, postage cost is complimentary. All orders placed after 1pm on a Friday will be despatched the following Monday. Orders placed over the weekend will be prepared on Monday (or Tuesday following a bank holiday).

Deliveries are sent out using trusted couriers or the Royal Mail. 

You will receive a confirmation e-mail when you have placed an order and then another when your order has been shipped.

Please allow up to 3-4 working days to receive your order.

If you wish to organise delivery of a gift for a specific date, please contact us in advance.

Please be advised that whilst we ship to most locations within the UK we do not offer this service for Northern Ireland, Jersey, Guernsey, The Orkney Islands, The Isle of Scilly, Ireland, The Highlands, The Isle of Wight and The Isle of Man. Please contact us for advice on delivery to these locations. Unfortunately, we do not deliver to addresses outside the UK yet.

RETURNS

It is our passion to make giving and receiving gifts a joyful experience. We take a huge amount of care with the presentation and quality of our gifts and we are here to make certain that you and your recipients are 100% satisfied. If a gift we’ve sent does not live up to these high standards, please contact us and we will do all that we can to make it right.